ALL ORDERS & DELIVERIES ARE OPERATING AS NORMAL

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Orders

Are All Products in Stock?

Can I Cancel my Order?

Can I Order via Telephone?

How do I Make an Online Order?

How do I use Discount Codes?

I'm Having Trouble Placing an Order Online

When can I Expect my Parcel to be Dispatched?

Where can I Find my Order Number?

Where can I Find the Best Deals?

Delivery

How Much is Delivery?

Can I Change my Delivery Address?

Can I Receive my Parcel Sooner?

Can I Track my Order?

Do You Offer Click & Collect?

How Long does Free UK Delivery Take?

I Haven't Received my Order Yet?

What Happens if I'm Not In?

Where do you Deliver to?

Will I know When my Order has been Dispatched?

 

Online

 

Can I Change my Personal Details?

Can I See my Previous Orders?

Do I Need an Account to Make an Order?

How do I Create an Account?

How do I Unsubscribe from E-mails?

Who are BD Direct?

 

Returns

 

Can I Return Sale Items?

My Items Arrived Damaged?

What is your Returns Address?

How do I Create an Account?

What is your Returns Policy?

When will I Receive my Refund?

Where can I Obtain a Returns Label?

 

Payment

 

Are we VAT Registered?

How Can I Pay for my Order?

Is this Website Secure?

My Payment has Declined?

When will Payment be Taken?