With over 99.99% positive feedback on popular online selling platforms, you can be sure that you are going to be satisfied with your purchase.
BD Direct are proud to be one of the leading brands in the online marketplace. With customer satisfaction at the forefront of every business decision, we ensure that each and every one of our customers has a reason to return.
Using quality sourced materials in all of our products, we are confident to offer a 30 day money back guarantee on all purchases. We also boast a customer service team that aim to reply to all enquiries within 24 hours, although we are available on live chat or over the phone Monday to Friday between 9am and 5pm.
If you are a business looking to buy in bulk then please contact our sales team for a price on any of our products. We offer generous wholesale rates for clients who are looking to buy in bigger quantities.
Same day dispatch for all orders before 3pm
Free shipping for all orders over £39
30 day money back guarantee
This is a collection of our most popular frequently asked questions. For our full FAQ page, please visit our frequently asked questions page by clicking here
What is the cost of delivery?
Standard, tracked and insured delivery is £2.90 for all orders, Express faster postage is priced at £6.80.
What is the cut off time for Express Delivery?
Our last collection of the day is at 3PM. Orders placed with Express Delivery must be completed before 1pm to ensure same day despatch. If you are unsure please feel free to contact us for more information.
Can I return my purchase?
You can return any non faulty item as long as it is in its original condition, within 30 days from delivery. Faulty items can be returned within 30 days of delivery, with postage and product cost price refunded. If the item is on sale, you will be refunded the sale price. Please contact us first, as you may not be required to return the item.
What if my item arrives damaged?
If your parcel arrives in an unsatisfactory state, please let us know as soon as possible. If the item was damaged, please send a photo via either our Live Chat feature or to our customer services email, firstname.lastname@example.org and let us know if you would like a replacement or a refund. In some cases, the original item must be returned but 90% of the time, a replacement will be dispatched straight away & any damaged return costs will be refunded.