BD Direct understand the paramount importance of privacy. Here you will find more information as to how we use your information. We fully respect each and every one of our valued customers privacy. This page is dedicated to letting yo know exactly how we process and use your data and how we protect it.
If you have any queries about privacy and our website, please contact us and a member of our team will assist you. The best method is live chat, telephone, or via email. You can also use our contact us form which is available on our contact page.
Our company, Bolting Darts LTD was established in 2015 with the core values of supplying high quality products at everyday affordable prices. Our main arm of the business is online retail, supplying thousands of branded & unbranded products to our happy customers each week.
Why do we collect your personal information? We store some personal information to provide a better user experience on our site and to avoid mistaken advertisements. The information we collect can be categorized into the following;
We may collect the following information:
For the exhaustive list of cookies we collect see the List of cookies we collect section.
Information is collected when prospective or returning customers use our website to:
We run various offers, subscriptions, deals, downloads and fee waivers on our website. This information is always critical to the delivery of the service you require. This includes but is not always limited to: Surname, First Name, Telephone Number, DOB, Address, Business Name and/or payment & card details where applicable. This information is used to:
If you use our website to attempt to make a purchase, either as a guest or a member and abandon the purchase part way through. We may use the supplied e-mail address to contact you regarding the order. For more information on this topic, please visit our Terms & Conditions page
Each visitor to our site is subject to automatic information collection, this includes but is not limited to: IP addresses, browsers, device identification numbers. Wide scope geographic location. We may also collect information as to the customer journey on our site, pages visited and any links clicked.
Any collated information will be completely anonymous, this means we will not divulge or disclose any personal details unnecessarily to any third party unless stated and agreed to beforehand. All information is held within professional protected analytics software. This is to help us understand our customers more, to help us provide a more legitimate online shopping experience. Any tracking data from thirds party analytics providers is completely anaonymous and will not be divulged.
There are times when third parties need to be informed of personal details such as name & address under the following circumstances;
We may divulge personal information to the relevant enforcement / government / official authorities during an investigation, where local law applies. With the interest of legally defending our customers or ourselves. When your personal information is shared, we take precautionary measures to ensure your privacy is protected. If we have a request outside of the normal realm, then we will not just divulge information. Minimal details will be provided so the service can be carried out effectively, with minimal privacy impacts. Outside entities such as search engines, directories and social media websites all collect your personal data. Most will inform you that you have been accepted for their cookies policy. You may see some of these ads while you are browsing our site, this is nothing to do with us. It is information collated from other sites based on your browsing experience.
In most circumstances, information is collected directly from you for the purposes of forming a legally binding agreement, where we supply goods in exchange for monetary funds. We may also seek and collect information in the best interests of our company and the protect the interests of other customers, suppliers and our employees.
If at any time you are asked to supply personal information to remain compliant with one of our legal obligations, this will be stated clearly and consent would have been expressed. We will also let you know if supplying this information is mandatory, or voluntary.
If you have any questions or concerns, please contact us using one of the above listed methods.
We use many methods to ensure that you information is kept safe, including the following;
We cannot control all transmissions of data across the internet, what we can guarantee is taking any and all necessary precautionary steps to ensure best practice, in terms of privacy and protection are undertaken. While we cannot guarantee the security of your information while it is being passed to us, we can guarantee that it will be protected, encrypted and monitored for breaches once received.
We do not store any card details on our in house systems, any sensitive payment information is handled by our payment processing provider Barclaycard. Their system is fully integrated into our site, along with fraud prevention, verified by visa confirmation and encryption. This ensures maximum security when making a transaction on our site. We also use an SSL ( Secure Sockets Layer ) to encrypt your private information.
For credit based services, we will disclose your personal information to the relevant credit referencing agencies. This is essential to complete the requested service. Again we only use reputable companies who provide accurate credit readings. By using our website, you are hereby agreeing to our terms and conditions.
When we collect your personal data by any means, we will only keep this data if there is a reason to do so. This will always be in the best interest of business, or to maintain an ongoing agreement for the supply of any of our products or services. This includes but is not limited to service you have subscribed to & ongoing billing for products and services.
When we process your data for business or agreement purposes, only essential information relating to the upkeep of that agreement is kept. Any sensitive or private information is encrypted or changed to be anonymous.
Any sensitive information will be protected at all times on our private archive, until deletion when there is no longer an agreement in place.
If you require any more information relating to how we retain your data, please contact us via telephone, email or by using our live chat service.
Below you will find listed your rights, according to the General Data Protection Rules:
At any time you can make a complaint to the information commissioners office. If you feel like we have not handled your data in accordance with local laws and guidelines. Here is their website where further information can be found; www.ico.org.uk concerns there is also a helpline number available where you can speak to somebody on 0303 123 1113The link above will open a new tab, please note this is not our site and we are not responsible for the content it provides.
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
You may choose to restrict the collection or use of your personal information in the following ways:
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please email us this request using our Contact Us information.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
The table below lists the cookies we collect and what information they store.
|Cookie Name||Cookie Description|
|FORM_KEY||Stores randomly generated key used to prevent forged requests.|
|PHPSESSID||Your session ID on the server.|
|GUEST-VIEW||Allows guests to view and edit their orders.|
|PERSISTENT_SHOPPING_CART||A link to information about your cart and viewing history, if you have asked for this.|
|STF||Information on products you have emailed to friends.|
|STORE||The store view or language you have selected.|
|MAGE-CACHE-SESSID||Facilitates caching of content on the browser to make pages load faster.|
|MAGE-CACHE-STORAGE||Facilitates caching of content on the browser to make pages load faster.|
|MAGE-CACHE-STORAGE-SECTION-INVALIDATION||Facilitates caching of content on the browser to make pages load faster.|
|MAGE-CACHE-TIMEOUT||Facilitates caching of content on the browser to make pages load faster.|
|SECTION-DATA-IDS||Facilitates caching of content on the browser to make pages load faster.|
|PRIVATE_CONTENT_VERSION||Facilitates caching of content on the browser to make pages load faster.|
|X-MAGENTO-VARY||Facilitates caching of content on the server to make pages load faster.|
|MAGE-TRANSLATION-FILE-VERSION||Facilitates translation of content to other languages.|
|MAGE-TRANSLATION-STORAGE||Facilitates translation of content to other languages.|